FAQ

FREQUENTLY ASKED QUESTIONS

1. WHY DO I NEED A HOME SECURITY SYSTEM?

A home burglar alarm protects more than just your belongings. In addition to door, motion, and glass break sensors you can also protect your family with smoke and carbon monoxide detectors. Alarm systems are monitored 24/7 and our central station will promptly respond to any signal received by your system.

2. WHAT ARE THE BENEFITS OF USING A SYSTEM FROM ALARM.COM?

Alarm.com gives you the ability to monitor your system with ease using the alarm.com app for android and iPhone. By using the alarm.com website on your desktop, you can remotely arm and disarm your system as well as view alarm history and add/delete user codes. You can also get text and email notifications updating you on your home alarm status.

3. HOW CAN I ACCESS/MONITOR MY HOME SECURITY SYSTEM WHEN I'M AWAY FROM HOME?

The alarm.com app allows you to monitor your home security system wherever you are.

4. WHAT FEATURES ARE AVAILABLE FOR HOME SECURITY SYSTEMS AND BURGLAR ALARM SYSTEMS?

Besides the standard burglar alarm devices you can add smart deadbolts, thermostats, light switches, and overhead doors to your system. Also you can add doorbell cameras and indoor/outdoor cameras. All devices can be viewed and controlled form the alarm.com app.

5. WHAT CAN I EXPECT WITH MY SECURITY SYSTEM INSTALLATION?

You can expect 5 star service from a company with over 15 years experience in the security industry. The latest in touchscreen wireless encrypted alarm systems that provide you with the most advanced security to date. We custom design your system to suit your needs and install it to your specifications. At DLV we don't take shortcuts, we will work with you to find a solution to fit your unique security needs.

6. WHAT CAN I EXPECT WITH MY ALARM SYSTEM REPAIR?

In most cases your service call is billed as a flat rate depending on what problems you are having. All alarm systems have a 90 day guarantee meaning that anything that we have to repair within the first 90 days of installation are covered free of charge.

Share by: